Gmail panel

Features

Linked emails and related emails

A linked email was either sent by the Jira app or created by our Workspace Add-On. All emails in conversations (e.g. answers) started by any of these events will count as related emails.

View related emails

In our Related Emails issue panel you are able to:

Send new emails
View emails
Reply to emails
Unlink emails (this will remove the email from the list including all related conversations)

Directly linked emails will be marked with the chain icon.

View email

Click on the email or the eye icon to view a email. You are also able to download any attachments from the opened email.

Reply to email

Click on the reply button to reply to the mail.

Send new email

You are able to select known contacts from Gmail and Jira and add any email as recipient. The subject is automatically set to the issue key followed by the issue summary.

By default, the message body includes the text "Related to" followed by the issue key, but is not necessarily mandatory for our application to work.