Setup & Installation

Note: The images shown may differ slightly depending on your importer and version, but the functionality is the same.

Our app requires a Jira administrator to take action at some point in the setup process.

Step 1: Install Jira App

Install Assets Importer for Jira Service Management Organization.

Permission necessary: Jira Admin

Step 2: Configure App

Navigate to the Assets page and select an existing object schema or create a new one to serve as the destination for your Jira Service Management Organization Assets.

Once you've chosen or created your schema, proceed to its schema configuration page and locate the 'Import' tab.

On the Import tab, click on 'Create Import' and then select the new import type, 'Jira Service Management Organization Assets'.

Assign your importer a descriptive name that will help you easily recognise it in the future. You can also add an optional description for further context. When you're ready, click 'Create' to continue.

Your importer is now set up and ready to go! The final step is to upload the Schema and Mapping. Therefor locate the three dots in your importer field and click on them. From the dropdown menu, select 'Configure app'.

Proceed to click on the 'Upload Schema & Mapping' button, after that you should be able to save the data by pressing on 'Save configuration'.

Congratulations! You're all set up and ready to start importing your Jira Service Management Organizations into Jira Assets.

Step 3: Use the Jira app

You're now ready to use the Jira app! Simply click on 'Import data' whenever you want to update your Jira Assets with the latest information.

Permission necessary: Jira Admin

Once the import is complete, you can review the changes, additions, and removals by clicking on the "Read details" link in the Import Menu.