Create an issue
When the “create issue page” is loaded it will look like this:
After clicking the “Create Issue” button, you will access a new screen.
First the user needs to choose the project where the issue should be. After that, there will be the project related issue fields. Clicking the “Create” button creates the issue. The issue can then be edited.
While we already support many different Issue Fields, there will be some that are not supported yet and will not be visible. Please see our Release Notes and Road Map for updates.
Edit an issue
To edit an issue search it with the “issue search page” Issue Search or edit it directly after creating it:
Editing an issue is the same process as creating one. The only difference is that once created the project field can't be changed.
Linking Mails while creating an issue
While gmail Gmail™ is open and a mail is being viewed, a “Use active open mail“ button is displayed:
Clicking this button prepares the viewed mail for using as issue summary our Browser Extension will use this email to fill out the Issue Summary and gives the possibility to link and/or upload mail attachments.
To link existing issues with mails or other google services (calendar Google apps (Google Calendar™ events, drive Google Drive™ files, chat Google Chat™ spaces) see more on “Searching issues”details at Search & Link Issues.